If you are not happy with your purchase we would be glad to issue you a refund. Returns will be accepted within 30 days of purchase date. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, fabric must be returned in original condition and may not be washed, cut, ironed, sewn or altered in any way. Any fabric with a smoke or other odor will not be accepted for return.
In order to protect the rights of pattern designers and authors, all sales of books, patterns, and kits with patterns is FINAL and cannot be accepted for return. We reserve the right to refuse orders from customers with excessive returns
Contact us at firstname.lastname@example.org before sending a return.
Once your return is received and inspected, a credit will be applied to your credit card or original method of payment. Your original shipping and handling charges are usually not included in a refund, unless it was our mistake or the item was defective. You will receive an email that indicates your refund has been issued. Depending on your credit card company, it may take them several days to apply credit to your account.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
We may replace items if they are defective, and will only replace with an identical item. Due to our constantly changing inventory we may not be able to offer an exchange.
You will be responsible for paying for your own shipping costs for returning your item unless it was a mistake in your order, or the fabric is defective.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.